Shipping Policy
Processing Times
We aim to process and dispatch all orders within 2 business days of purchase. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates & Delivery Times
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Standard Shipping (Domestic): Typically 3–5 business days after dispatch.
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Express Shipping (Domestic): Typically 1–2 business days after dispatch (if available at checkout).
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International Shipping: Delivery times vary by destination and will be displayed at checkout.
Shipping costs are calculated at checkout based on your location and chosen service.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information (where available).
Delays
While we strive to meet our 2-day dispatch target, occasional delays may occur due to high order volumes, courier issues, or circumstances beyond our control. If your order is delayed, we will notify you as soon as possible.
Incorrect Shipping Details
Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.